BOOKING POLICIES WITH HAIRBYLETTA

Hello Ladies!

Thank you for your interest in booking! Please be sure to thoroughly read my policies and guidelines prior to booking your appointment.

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Deposits Required:

Clients MUST pay a $20 non-refundable deposit. The remaining balance is due once the service is complete.

Appointment Preparation:

Clients are NOT required to come to their appointment with their hair washed and blowdried; however, clients are required to come detangled and prepared to be serviced. Failure to do so will result in a $50 detangling fee by the hour. 

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Payment Method: 

Clients can pay via cash, card, or Zelle. If clients pay via Cash App, Apple Pay, or PayPal, there is a $10 processing fee.

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Extra Guest:

Clients are NOT Allowed to bring extra guests to their appointment. Clients MUST notify me 24 hrs in advance if they need to bring an extra guest for Emergency Reasons ONLY.

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Closure/ Frontal Customization:

Clients are advised to bring in their lace closure or frontal prior to their scheduled appointment. Clients must notify me 48 hrs in advance if they plan to bring in their lace closure or frontal prior to their scheduled appointment. If unable to do so, clients must consider the service may take longer than the originally scheduled time due to customization of the lace closure or frontal piece.

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Bundle Preparation:

Clients bundles and-or hair extensions must be free of debris, fully dried, and ready to be installed. If bundles aren't properly prepared for the service, clients are subject to a $50 service fee.

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Grace Period:

Clients receive a 10 minute grace period. After 10 minutes, a $20 late fee is applied to their service cost. The appointment is canceled if clients are up to 20 minutes late.

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Cancellation Etiquette:

Clients must contact me 24 hrs in advance to cancel and-or reschedule their scheduled appointment. If a client contacts me on the same day of their appointment to cancel, half of the service cost is required in order to book again. If a client does a "No Call/No Show" the entire service cost is required in order for the client to ever be able to book in the future.

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